Trainings in

Communication Tools

to Inspire others to Listen to you

Become an Expert in Solving Misunderstandings
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Better Results
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Isn't it frustrating to repeat
yourself so many times?
Do you feel without
energy at the end of the day?
No matter how hard you try, you don't see your team
motivated and aligned?

Misunderstandings are costing
you and your company
time, money, and health.

Exchange Stress and Misunderstandings for
Fluidity and Results
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Applicable to all
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Get results
We know how frustrating it is
not to feel heard.
It seems like nobody understands you.
Learn the 5 tools that have changed
Customer Service Centers, including the one of
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The opinion
of those that matter the most:

  • I was very much engaged during and after the training. It was an eye opener for many of us to understand that we really do need to repeat ideas and information as well as be patient with those who do the repeating... it is not in our nature in such a fast-paced environment.
    Janet Velez - NBCUniversal

  • I have nothing but words of appreciation for this training and for sure it is something we want to continue to expand in our areas as our initial results are showing significant improvement in some of our Customer Service key performance indicators. Thank you!!!
    Matías Carrió - VP - Customer Engagement Network American Express

  • This training opened my mind to a new way of communicating that I have never heard before. I wonder why this is not taught to everyone!
    Ramón E. Martínez - Owner ClubChoKolate.com

Steps to create

communication habits that inspire others:

Register for the next course
Learn new communication tools from a new perspective
Become a Conflict Resolution and Misunderstanding Expert

Aikido: A unique martial art and the Philosophy behind our Programs

There is no relationship without connection but what things connect us? Do we know how to build Trust proactively?

Cristina and Patxi have spent more than half of their lives training in the Martial Art of Aikido.

Its basic philosophy makes it different from other martial arts: We learn to de-escalate attacks by seeking and maintaining contact, to guide the attacker to a point of "harmony" for both people.

This is a unique training, different and totally applicable to interpersonal relationships, not only physically but emotionally.

Cristina Costanzo

4th Dan of Aikido. Communication, Marketing, Aikido, and Motherhood are her main passions and her way of helping others understand each other better.

Patxi Andrés

With more than 30 years doing Aikido, Patxi Andrés is an expert helping leaders, managers, and politicians, in clearly getting their message across.


In Aikido all movements are based on extension and not losing connection. How can we do that with words?

Free Webinar
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Reserve your spot Here
Do you have a company or team with more than 10 people?

In MUSUBI Communications we will help you 
Change Stress into RESULTS
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